Terms of Service
Last updated: February 2026
Please read these Terms of Service ("Terms") carefully before using the VisitorVault website and services operated by VisitorVault ("us", "we", or "our").
1. Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the services.
2. Description of Service
VisitorVault provides website visitor identification and lead recovery services for industrial and B2B companies. Our service identifies the companies visiting your website and provides contact information to help your sales team reach in-market accounts.
3. Accounts and Registration
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password and for all activities that occur under your account.
4. Subscription and Billing
Some parts of the service are billed on a subscription basis. You will be billed in advance on a recurring monthly basis. You may cancel your subscription at any time from your account settings.
5. Free Sample
We may offer a free one-week sample of identified companies before any paid engagement. The sample carries no obligation, and we will not charge you without a separate, explicit agreement to a paid plan.
6. Acceptable Use
You agree not to use the service:
- For any unlawful purpose
- To harass, abuse, or harm others
- To violate any applicable laws or regulations
- To transmit spam or unsolicited communications
- To infringe upon intellectual property rights
7. Limitation of Liability
In no event shall VisitorVault, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the services.
8. Disclaimer
Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee that the service will meet your specific requirements or be available uninterrupted.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about these Terms, please contact us: